Effective action requires various types of personal interactions. These interactions are a basis and leverage for innovation.

Interpersonal skills, previously separated from necessary professional job skills and often coined as “soft skills”, are now considered essential in the job market.

The changing world of employment has also increased the importance of multidisciplinary capabilities and cultural sensitivities. With the expansion of job automation, emotional skills such as empathy and compassion remain unique and valuable in the employment market.

Skills in this cluster are:

  • Ability to work in a multi-cultural environments
  • Ability to work in multi-disciplinary teams
  • Ability to work in various inter-personal situations